Frequently Asked Question!
Mother Earth is an Australian owned and family operated business based in Melbourne.
We strive to source and provide you with the BEST, PUREST ingredients possible at unbeatable pricing.
We do not use any fillers, flavours etc.. When you order one of our products that is exactly what you are getting.
Search for an answer to your question below. If you can’t find it, easiest way to contact us is via email : [email protected]
Through us, you can enjoy same or next business day dispatch, optional fast express post, top notch customer care and easy returns (happily, this last one hardly ever happens).
Majority of out items are shipped within 24 hours, express postage carries tracking.
With the current COVID restriction Australia post is experiencing HEAVY delays on delivery times.
Payment option include bank transfer, Credit/Debit Cards or Paypal through our check out system.
All our transactions are processed by Paypal, Paypal has one of the safest payment platforms available.
Our goal is to keep you happy. We generally will accept returns of unused products within 30 days of purchase. The product must be unused, in its original packaging and undamaged so it can be resold. You may return it for a refund or credit within 30 days of the date of dispatch.
If you receive a product that is faulty in anyway, we will of course make this right.
We source our items from Australia where possible, our turmeric is sourced from India as Australias climate is not suitable for top quality outcomes.
This is something you should speak to your doctor about, your health advisor will be the best source of advice.